Questions and Answers

Just register your card to your account at www.odiska.cz and then you will see the validity of the coupon in the coupon overview.
ODIS Time Coupons are long-term time tickets that can be loaded either on an ODIS card or on a bank payment card.
They can be purchased either on the e-shop www.odiska.cz or at contact points.
Time coupons can also be uploaded to the ODISka card on suburban buses and at ČD ticket counters.
Yes, you can have up to 4 valid or future valid coupons on one card.
The tariff zones can be found on https://www.kodis.cz/mapa_zon.pdf and the price list for each zone on https://www.kodis.cz/dlouhodobe_jizdne.pdf. Coupon prices are displayed when you make a purchase on the e-shop and will also be communicated to you at the sales contact points.
Coupons can be uploaded to an ODIS card or bank credit card. Coupons uploaded to a bank payment card are valid only on connections of the Ostrava Transport Company.
No, that's not possible. You can only have one coupon on one card.
Erroneous or late transfers will be refunded back to your account.

In the case of a long-term time ticket purchased on an ODISka card via the e-shop, it is possible to start using this ticket after it has been uploaded to the card chip. This upload is guaranteed on all devices in the ODIS system within 24 hours (with the DPO carrier already within 4 hours).

We recommend that you purchase a voucher for your newly acquired ODISka card when you have it physically available.
Purchase a coupon for the ODISka carrier:
  • In the case of a coupon purchase that will be valid in less than 5 days, this coupon can only be paid by credit card
  • In the case of a coupon purchase that starts to be valid in more than 5 days, this coupon can be paid by credit card or bank transfer.

Purchase a coupon on the ODISka carrier in your mobile phone or bank credit card:
  • Coupons can only be paid by credit card

For purchases without login, the payment method is only possible by credit card for the ODISka carrier.